Since
September 11, there has been a new emphasis on security at entertainment
venues. Comparable situations in the past can offer some useful parallels.
Security at the Olympics, for instance, has been a front-burner issue
for decades. The tragedy of Munich '72 - when members of the Black
September Palestinian terrorist group infiltrated the Olympic Village,
kidnapping and murdering 11 Israeli athletes - forever changed the face of
security at the Olympic Games.
Atlanta, Ga., thought it had covered all the security bases for the
1996 Olympics. Yet, a pipe-bomb exploded in Centennial Park during the
Games, killing one person and leading to an immediate overhaul of security
procedures.
Just a few weeks ago, in early February, the 2002 Winter Olympic Games
were held in Salt Lake City, Utah. "Even before September 11, security for
Salt Lake was a major focus," said journalist Gary Smart in a December 29,
2001, article for The Advertiser, an Australian paper. "Initially
the U.S. government allocated $200 million, with the state of Utah and the
Salt Lake City Olympic Committee contributing another $70 million. But the
events of September 11 saw the government tip in another $40 million,
taking the total to $310 million, establishing the Salt Lake Games as the
most protected sporting event in history."
In the December 23, 2001, Washington Post, writer Amy Shipley
noted, "At the 2002 Winter Games, Secret Service agents will patrol on
skis and in snowmobiles. Ticket holders will attend events in venues
surrounded by 10-foot razor-wire fences, monitored by motion detectors,
manned by rifle-carrying National Guardsmen, and entered through metal
detectors. They will occasionally notice the skies above Salt Lake City
cleared of all air traffic - except for patrolling fighter jets. Perhaps
the biggest change is a fundamental one: The Olympic Games, designated in
1998 as a National Special Security Event, are the first to fall under the
jurisdiction of the Secret Service, the FBI, and the Federal Emergency
Management Agency."
If tragedy strikes in or near an entertainment facility or event -
whether it is a natural disaster, an accident, an infrastructure
breakdown, or an act of terror - the strength of the organization and its
ability to cope will receive their most severe test and scrutiny. Should
the unthinkable occur, management and staff have to have thought about it,
prepared for it, and practiced for it.
High-Profile Exposure
International events are especially vulnerable to international
tensions and unexpected outcomes. The 1991 GuIf War, coupled with a fear
of possible action from the Basque separatist movement, affected
preparations for two world-class events in Spain in 1992: the Olympics in
Barcelona and the Universal Expo in Seville. Some nations threatened to
cancel their participation in the expo.
Gordon Linden, manager of project development services for the Oakland,
Calif., office of Parsons Corp., managed construction for three of the
Olympic Villages at Barcelona 1992, which accommodated nearly 20,000
persons and included restaurants, accreditation services, security
facilities, resident centers, National Olympic Committee offices, press
and media facilities, movies and video projection theaters, an art
gallery, a bowling alley, and numerous commercial facilities. He also
consulted on the construction of the Olympic Villages for Atlanta 1996 and
Athens 2004.
According to Linden, the first step is to conduct a vulnerability
analysis. "Identify the possible problems and their sources. Look at your
physical plant; do a site survey. Then prioritize. Don't just throw money
or technology at it. Come up with a security plan and an emergency
security plan. Consider the vulnerability of the system itself." On the
operational side: "People are often more important in enforcing security
than physical barriers or technology. Sometimes it is mainly a matter
of sensitizing people to look for things and then act on them, or report
them."
Barcelona's preparations, says Linden, "included an enormous bunker,
built on the perimeter of the main Olympic Village by the police and
staffed with tanks." The Village itself was completely encircled by a
double fence. Closed-circuit televisions monitored the facility, and,
according to Linden, the Mediterranean fleet of the United States armed
forces was on alert, in addition to the Spanish military. Three weeks
prior to opening, inspectors conducted a full security sweep that included
the Village apartments and infrastructure plus any nearby buildings that
might harbor potential threats.
Other security measures at Barcelona '92 included controlled access
gates with bar-code readers to check accreditation; designated entrances
for employees separate from those for supplies and garbage removal;
mirrors wheeled under vehicles; and metal detectors. To minimize traffic
during the event, much of the food was provided in nonperishable forms and
brought in ahead of time. The apartments were designed as market-rate
housing, to be later sold, so a number of the security measures were
temporary to the Games. Similar measures were applied to the smaller
villages as well.