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Introduction
The purpose of the present paper is to describe an approach to the project
planning process focusing on particular opportunities and segments of the
potential marketplace for such services which are somewhat different from
the traditional work which most planners and planning firms undertake.
This approach is based on an understanding of the potentially powerful
relationship between the traditional services of Urban and Regional
Planning, Master Planning, etc. and the implementation of projects. To put
it another way, most planning is focused on some type of future
development activity. However, as opposed to focusing only on the planning
process and delivering a high quality "plan", if, where appropriate, the
planning work embraces a spirit of implementation, then we can use
planning as a tool for Project Development. That is, by gaining an early
appreciation of the fundamental features of an implementation approach for
a given planning exercise, the strengths of a larger multidisciplinary
organization - which are primarily focused on the provision of project
delivery services - can be engaged. This approach can provide greater
value to clients and serve as a key "differentiator" in the changing,
highly competitive marketplace for planning services. The Project Development Process
To elaborate on this approach, the diagram below illustrates the
Project Development process focusing on the early "front end" stage. In the beginning, a project usually starts with a light bulb turning
on. An individual or a governmental body, or a company with a particular
asset that they perceive is underutilized can turn on the light bulb;
these assets can range from an empty lot adjacent to a freeway to a large
beachfront property. Other types of light bulbs go on when a community, or
an owner, has a problem or a set of problems that require some action;
examples include a downtown which is faced with competition from suburban
shopping centers or a military installation which is being closed down.
Once the light bulb has been turned on and, depending upon the
intensity of the light (i.e. how badly the protagonists want change in the
status quo), the opportunity to initiate the first stage of the Project
Development Process is presented. As shown in the diagram, there are a
variety of services that can be part of this first stage of planning work
ranging from site analysis and conceptualization through financing. Taking
the more traditional (i.e. planning-only) view of this menu of services, a
crucial dimension of the opportunity may not be addressed. That is, from
the point of view of the owner, what steps are being taken in this early
exercise to focus on making the plan a vehicle for action?
Many proponents of projects, particularly those who are inexperienced
with the process of developing a project, may be content, at this early
stage of problem solving, with a nicely bound Master Plan. They may even
go so far as to commission different kinds of planning studies. Sometimes
they call an architect; sometimes an economist and sometimes they get a "blue ribbon" panel of out of town experts to do a charette. In many
cases, this fragmented approach places emphasis on parts of the picture,
but not all of it. It will only be when the owners or protagonists attempt
to move forward past the point of deciding whether or not to proceed (i.e.
the "Go/No Go Decision" point) that the more critical issues will come to
the fore. These issues can include financing, property ownership/control,
zoning/entitlements, community opposition, etc.
The opportunity, during the planning stage, for some, but obviously not
all, planning exercises is to broaden the scope of the first phase effort
to encompass those elements which can be critical to moving a project from "just a good idea" to a real world project. Sometimes this broadening of
the scope is done through bringing other outside consultants to the team
such as market/economics firms with specialized knowledge of the
particular type of project under study; likewise, an operator or operating
consultant can be useful in this early stage of the process with his or
her knowledge of a particular industry, such as hotel owners/operators.
It's important to recognize that the broadening of scope under
discussion does not necessarily mean increasing budgets, desirable as this
may be. Unfortunately, most owners, even those with the biggest of light
bulbs (i.e. problems) usually find it difficult to sign off on an
expensive planning study. On the other hand, if a reasonably comprehensive
Project Development Plan can be put together during the first stage of
planning, the chances of the project moving forward are greatly enhanced,
when compared to just a "standard" planning study. It bears mentioning
that even with significant resources (i.e. multi-million dollar planning
study budgets), a failure to address the fundamental questions of how to
get beyond the planning stage can be just as fatal as for a project with a
smaller budget and thus, result in a project being shelved just the same.
It is also relevant to point out that in pursuing this more pro-active
Project Development approach to planning, as opposed to the more
traditional approach which is sometimes conceived of being primarily a
facilitator, the lead planner assumes the role as the project team
integrator. Because of the breadth of services that a large,
multidisciplinary organization can provide over the life of a given
project, it is not only possible but also quite logical for the planning
funciton to act as the "center of gravity" for an owner and be the
professional/technical leader which many project owners need. In this
capacity, it is also the planner's responsibility and in the project's
best interest to reach out and access needed expertise at appropriate
times. This concept of seeing the planning stage as a vehicle for
developing an integrated team is also key to its success. Project Development Services Opportunities
The process and approach outlined above is generic in nature and, in
the way that the same pair of shoes doesn't fit everyone, should be
considered only illustrative of the way Project Development Services can
unfold. For example, with public entities, wherein the planning process
for any given project opportunity is usually very controlled via specific
RFP's, etc., the ability to set in motion a different approach is usually
limited. The key to being able to do things differently with these types
of entities is to gain access to decision-makers at the stage when the
light bulb goes on.
Often, in the case of public entities who eventually embark on a public
planning process, the light bulbs are actually turned on by individuals or
groups who have a stake in resolving a problem or promoting an
opportunity; sometimes these individuals or groups will commission the
type of studies and efforts which have been discussed herein. Ideally, by
identifying and engaging opportunities of this type before they enter the
more conventional planning process, the planner who offers Project
Development Services may be in a position to obtain an assignment on a
sole source basis.
Parenthetically, obtaining work on a sole source basis is also easier
when the initial budgets are such that an individual or a group can
authorize an expenditure without multiple levels of approvals; thus, the
chances of getting a $50 to $100,000 assignment are much greater, in this
type of situation, than preparing an elaborately detailed proposal with
all services carefully identified and budgeted which puts the effort in
the $200,000 to $1 million and above range. In the end, if the project
makes sense, the follow-on work will add up to and exceed the bigger
budget amounts, but getting the first step going increases the likelihood
of action.
The types of assignments that are candidates for this type of process
are almost unlimited, but there are certain project categories that we can
identify as having a higher likelihood of advancing in the manner
described than via a process which might be followed for, say, an
industrial facility. Generally, a common theme in these categories is that
they involve facilities that serve a "people gathering" function. Further,
where a project opportunity has the chance of generating revenues, then
there is greater propensity for interested parties to "turn on the light
bulb". It also goes without saying that the days when a government entity
would fully fund a project development process are on the wane, if not
long gone in many jurisdictions both domestically and internationally.
Thus, the buzzwords "public/private partnerships" and "asset management" are often part of the types of projects which are most promising
candidates for the Project Development approach outlined above.
Following are brief descriptions of potential types of projects where
the Project Development Services approach may be applicable.
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Aquariums
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Children's Mus
eums
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Discovery Centers
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Libraries
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Science Centers
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Museums
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Sports & Recreation Complexes
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Urban Entertainment Centers/Districts
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Themed Attractions
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Cultural Attractions
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Corporate Visitor Centers
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Theme Parks
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Convention Centers
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Major One-Time Events (Expo's, Olympics, Pan Am
Games, etc.)
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State and County Fairs
To further refine and filter the list of potential project
opportunities it is also relevant to note that for several of the above
noted types of projects, there are some major players who, as experienced
customers, have a considerably narrower focus on what a planner offering
Project Development Services can actually provide, than other
inexperienced customers will have. For example, major players in the theme
parks and entertainment project industry, such as Disney, are typically in
full control of the Project Development process and although there may be
selected opportunities to provide certain "front-end" services, they
mainly seek out a large multidisciplinary organization when they need to
augment their own staff in engineering and construction management. Thus,
an announcement that Disney plans to develop a major urban entertainment
center in, for example, Singapore, in terms of the opportunities to be
involved in Project Development as previously defined, is of considerably
less interest than say a Chamber of Commerce in a major city in the U.S.
interest in trying to redevelop a sector of their city consisting of
rundown warehouses into a cultural visitor attraction; the former
opportunity has an experienced owner who knows the process and the desired
outcome, while the latter needs the kind of "hand-holding" that leads to
the provision of technical assistance.
A few observations are in order concerning these various project types:
Aquariums, Children's Museums, Discovery Centers, Libraries, etc.:
These types of projects are almost always promoted and funded, in the
U.S., by local communities although internationally, governments are the
primary project sponsors. There is no "Disney" in this field, although
there are certain A/E's who have done several projects and are therefore
considered "experts" in the field. Sometimes in the U.S. a major donor
is found to fund the capital cost of the project; in the case of the
Monterey Bay Aquarium, it was David Packard of HP who put up $50
million. These types of projects are almost always promoted on the basis
of enhancing the cultural offering of a given community and are often
located in areas that a community is seeking to redevelop.
Theme Parks: Conventional wisdom is that the U.S. is saturated
with stand-alone theme parks and that the economics of putting up a new,
major park is unrealistic. In spite of this, there are some projects
recently implemented which belie the conventional wisdom including New
Orleans' Jazzland and Legoland in Southern California. It is also true
that all existing theme parks in the U.S., for example all those now
owned by Six Flags, will be under competitive pressures to constantly
refresh their product and this will result in development of new
attractions and entire new "lands". That said, the most promising market
for theme parks is abroad, although the same economic issues are present
abroad as they are in the U.S. (i.e. a park that operates for 6 months
of year is not a good use of capital). Since Disney and its competitors
can't and won't go into every country and city in the world that wants a
theme park, there are selected opportunities to put together
"one-of-a-kind" projects.
Museums, Themed and Cultural Attractions: As communities seek
ways to distinguish themselves and generate tourism, particularly from
outside the region, they look to create unique attractions, some of
which are based on certain "home grown" features, such as an historic
site like the Alamo, while others are pure transplants with little or no
relationship to the past, like the highly successful Guggenheim Museum
in Bilbao, Spain. The latter project represents an extraordinary example
of the use of a cultural attraction to spearhead and stimulate an
extensive program of city regeneration; it estimated that the City's
investment of over $160million was recovered within two years via the
tourist influx.
Sports and Recreation Facilities: The U.S. is not unique in the
level of enthusiasm and interest in sports at all levels. What is unique
is the extensive level of investment which taxpayers are supporting to
attract and retain professional teams. In spite of a number of in-depth
studies on the reality of new stadiums and sports arenas (conclusion:
they don't really create new spending, just a reallocation from older
stadiums and other activities), there are many projects on the boards
throughout the U.S. Other countries around the world are just beginning
to appreciate the more commercial models of sports and related
facilities which HOK Sports and HNTB have been experimenting with over
the past decade. There will probably be more and more interest in this
experience in the near term from abroad. Other types of sports
facilities which are being developed in the U.S. in smaller cities
include: regional soccer complexes and minor league baseball stadiums,
both of which fit the economic development profile.
Major One-Time Events (Expo's, Olympics, others): There are two
main areas of project opportunities in this category: Olympics and
others. On the first account, in spite of scandals surrounding the IOC
and bid cities, several U.S. cities recently spent considerable effort
seeking to be the U.S. candidate for the 2012 Summer Olympics; New York
won this bid and now must face competition from several major cities
around the world that are lining up and spending millions to become the
host for 2012. In addition to the fact that the Games bring prestige and
attention to a city in a way that no other activity can, there's a lot
of potential revenue which accrues to an organizing city such that these
outlays can be easily justified, by the winners. For the losers, there
are lots of "consolation prizes", like smaller events, such as the Pan
American Games, and international media attention. Expo's are a
different animal: there hasn't been an Expo in the U.S. since 1984 when
New Orleans World Expo went bankrupt but there hasn't been a drop in
enthusiasm in this field outside the U.S. In 1998, Lisbon hosted Expo'98
and Hannover, Germany hosted Expo 2000; Switzerland held a national
exposition in 2002 and Nagoya, Japan will host Expo 2005. Without the TV
revenues and accompanying international media attention, the rewards of
hosting an Expo are more localized, but as a vehicle for getting city
improvements compressed into a short time frame, Expo's, after the
Olympics, are hard to beat.
Convention Centers: Another project type funded primarily by
local communities (in the U.S.) which is designed to attract tourism and
tourism spending is the convention center. Communities that want to "stay in the game" are being forced to expand existing facilities or
build new ones to attract the big conventions (in excess of 1 million
square feet). Abroad, cities like Madrid, Lisbon and Hong Kong have all
developed major convention centers in the past few years and more are in
the planning stages; the Hannover Expo 2000 was fundamentally an
exercise in expanding the convention center in that city.
State and County Fairs: An often overlooked U.S. project type,
state and county fairs are currently experiencing substantial pressure
to change or go under. As local governments are under increasing
pressures to cut costs, the logic of subsidizing and supporting fairs
has come under fire. Several responses to the need for change include:
development of new facilities that can be utilized year round,
consolidation of one or more fairs into one new facility, privatization,
etc. In some cases, aging fairgrounds are surrounded by vital, highly
valuable real estate and a thorough analysis of the market opportunities
may permit relocation to a new, economically appropriate physical plant.
PDS Participants
As shown in the aforementioned diagram, the skills and capabilities
which are typically involved in the "front end" of a given Project
Development effort include:
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Site Analysis
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Market/Economics
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Project Concept
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Cost Estimate
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Schedule
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Financing Approach
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Project Organization
The types of firms and individuals who are contacted to provide
assistance in these areas includes (in addition to planners):
Market/Economics Consultants: Because most owners/protagonists -
no matter how inexperienced in the development process - realize that
the only real project is one that can perform economically, they contact
market/economics consultants to perform feasibility studies.
Architects: As much as "the numbers" are important in moving a
project from dream to reality, there is also a need to visualize what
the project looks like. In some instances, an expensive rendered drawing
of the project - something that non-professionals can easily understand
- proceeds a serious business plan.
Financial Advisors: Before the feasibility study can be
completed, the business plan must address a key question: what is the
financial plan? The complexity of financing large-scale projects is such
that experienced financial advisors can and do command very high rates
for their services, not only in placing financing, but also in the
run-up and early planning stages.
Business Consultants: In addition to the complexity of finance,
there are also many organizational, tax and legal dimensions to new
projects which cause even experienced owners to seek professional advice
and assistance. Firms that, through their accountancy operations have
intimate knowledge of the workings of various industries like
hospitality (hotels), entertainment and commercial real estate, may also
be engaged to perform feasibility studies.
Real Estate Firms: Because of their close proximity to and
working relationships with owners, tenants and developers, Real Estate
firms also can offer to prospective project developers, a variety of
services and knowledge which can assist in determining the feasibility
of a given project.
Because each project opportunity evolves in a unique way, and because
each of these types of firms and individuals has their own perspective on
what is needed and when, it is sometimes the case that whoever gets
involved first in a project tends to emphasize their particular expertise
and sometimes this is done to the detriment of the project, putting the
cart before the horse so to speak.
-
Site Analysis
-
Market/Economics
-
Project Concept
-
Cost Estimate
Schedule
-
Financing Approach
-
Project Organization
The types of firms and individuals who are contacted to provide
assistance in these areas includes (in addition to planners):
Market/Economics Consultants: Because most owners/protagonists -
no matter how inexperienced in the development process - realize that
the only real project is one that can perform economically, they contact
market/economics consultants to perform feasibility studies.
Architects: As much as "the numbers" are important in moving a
project from dream to reality, there is also a need to visualize what
the project looks like. In some instances, an expensive rendered drawing
of the project - something that non-professionals can easily understand
- proceeds a serious business plan.
Financial Advisors: Before the feasibility study can be
completed, the business plan must address a key question: what is the
financial plan? The complexity of financing large-scale projects is such
that experienced financial advisors can and do command very high rates
for their services, not only in placing financing, but also in the
run-up and early planning stages.
Business Consultants: In addition to the complexity of finance,
there are also many organizational, tax and legal dimensions to new
projects which cause even experienced owners to seek professional advice
and assistance. Firms that, through their accountancy operations have
intimate knowledge of the workings of various industries like
hospitality (hotels), entertainment and commercial real estate, may also
be engaged to perform feasibility studies.
Real Estate Firms: Because of their close proximity to and
working relationships with owners, tenants and developers, Real Estate
firms also can offer to prospective project developers, a variety of
services and knowledge which can assist in determining the feasibility
of a given project.
Because each project opportunity evolves in a unique way, and because
each of these types of firms and individuals has their own perspective on
what is needed and when, it is sometimes the case that whoever gets
involved first in a project tends to emphasize their particular expertise
and sometimes this is done to the detriment of the project, putting the
cart before the horse so to speak.
Marketplace Trends Affecting PDS
There are some noteworthy marketplace trends which set
the context for future offerings for PDS and are worth mentioning briefly.
These include:
Privatization: In the past decade governments throughout the
world have embraced the concept of transferring comprehensive
responsibilities (i.e. build, finance, own, operate) for developing all
kinds of projects to the private sector. The jury remains out on some of
the attempts to do this (e.g. railroads in Britain, water supply in
Manila, etc.), but this has not stopped the outflow of tenders which are
based on this concept. For planners, the opportunities to be involved
in these projects will come from developers who do not have as their
core business technical services; the downside is that developer teams
which are organized to pursue certain projects usually want the team
members to "share the pain" of putting together proposals on their own
nickel, which can involve substantial effort over many months, with the
reward of having a sole source role when the deal is consummated; in
certain circumstances, these types of efforts may be worthwhile, but if
the deal sounds too good to be true, it usually is...too good to be
true.
Tourism: Internationally, domestically and at national, regional
and local levels tourism-focused projects are on everyone's agenda.
Tourism travel and spending has dropped over the past few years for many
reasons, none the least of which is security concerns, but boosters believe
that tourists will continue to seek travel opportunities and although
some locations may suffer, overall the trend will be upward.
Somewhat ironically, leisure time in the U.S. is under pressure and
actually in decline, but this is resulting in more emphasis on local and
regional projects.
Internationally, Europeans still take their annual month-long vacations
to long haul destinations in the south (i.e. Spain, Italy, etc.) and are
moving into developing markets which are more cost competitive (e.g.
Turkey, Greece, former Eastern Bloc).
Convergence:For a variety of
reasons (legal, financial, schedule, etc.), the traditional
design-bid-build process of developing projects is giving way to "truncated" project delivery methods. These methods, generally called
design/build, are causing convergence in the community of technical
service providers from "stand alone" units linked only by a common
client, yet functioning very independently, to teams which are offering
"bundled" services. For planners, the opportunities of this trend can
be twofold: first, selling planning as part of a broader delivery system
and second, by being brought into situations where the broader
organization can use planning to create downstream work opportunities.
Focus on Financial Accountability: While an occasional "grand
scheme" (like the many projects being planned and developed in the
United Arab Emirates - Dubai and Qatar, specifically) surfaces from time to time, it
is more and more common that projects at all scales are accompanied by
business plans. The obligation to base plans in some economic context
forces a disciplined approach to programming and design. Because cost
estimating is something that most architects and even fewer physical
planners offer as a service, planner's ties to a broader
organization which offers PM services (wherein financial management is a
crucial component) can be another "differentiator" to distinguish
an
offering from that of the competition.
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